Insights

Not so handy tips?

16/06/2016

The government is consulting over ways to improve the treatment and transparency of service charges - both for customers and staff.  

My colleague, Lydia Christie, is contributing to the consultation - see her piece on The Guardian's website.

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Tipping in the hospitality sector is in the spotlight, with the government proposing a ban on restaurant owners making deductions from discretionary service charges.

http://www.theguardian.com/small-business-network/2016/jun/16/diners-reach-tipping-point-over-gratuities
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